Returns and warranties


The returns policy and warranties that are offered throughout the Netherlands likewise apply to all Plaza shops.

If you discover a defect or if you have a complaint about an item, please contact the shop where you purchased the item in question before returning it by post. Note that many national chain stores at Plaza offer the option of returning a defective product to one of their outlets located elsewhere in the country. The shop address is printed on the receipt. In case you no longer have your receipt or if you have any other questions, please contact us using the link below.